Receiving "Fatal Error" message when attempting to burn BluRay

i have completed bluray project , trying burn bluray.  process goes fine until starts burn process.  project 19g , ttrying burn 25g bluray bd-r.  takes 6 hours go through process.  when progress meter shows 100%, goes burn process , after few minutes, receive "fatal error" message , that's it, no further messages , nothing written bluray.  end clicking on "cancel" button takes me project.

 

running elements 7.0 on windows 7 plenty of horsepower.  can give specifics if thinks problem.  there way burn hd project computer , use other software burn bluray internal burner??

first thing want know i/o setup, i.e. hdd's, size, speed, free space, controller type , how allocated.

 

then, i'd curious brand of blank media used.

 

last, have energy management in use, screen savers, etc. plus active anti-virus programs running?

 

good luck,

 

hunt

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