Database error when applying meta tags? - Joomla! Forum - community, help and support

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anyone know cause [and solution] this?

sh404sef component installs fine.
once enabled applying custom urls no probs.

but on trying apply custom meta tags, run problem:

db function failed error number 1146
table 'database_name.jos_sh404sef_meta' doesn't exist sql=select * jos_sh404sef_meta newurl != 'index.php?3de69ea13a27d1ead96ff5d7b47efae3' order `newurl` asc limit 0,50

presumably underlying problem database? how can fix it?
thanks

i've been phpmyadmin , checked out tables:
jos_sh404sef_meta exist

so why joomla /sh404sef component not able find / use it?
prefix used jos_





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