CA Internet Security Suite Plus 2010 blocking access to web help.

i installed photoshop elements 8 , when try access photoshop says it's not responding.  uninstalled ca internet security , photoshop , installed photoshop.  able access help.  installed ca again , had same problem.  know settings modify?

 

thanks

there place in security software set internet

settings blocking various programs.

 

for example in mcafee it's called  web , email protection.

 

you find elements 8 , set outgoing.

 

you don't need use internet everytime, go help

page elements 8 on adobe website , download pdf.

then anytime want help, use adobe reader view files.

 

the link download pdf in upper left corner of page.

just right click , choose save target as....

 

 

mtstuner

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