Forgot password not work.. - Joomla! Forum - community, help and support

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hi all,
pls me...
i try click @ link forgot password in website..but cant work properly..
after put email address , enter...have error:
----------------------------
forbidden
you don't have permission access /index.php on server.

additionally, 404 not found error encountered while trying use errordocument handle request.
apache/1.3.41 server @ worksource.com.my port 80
----------------------

but when open email receive token..

what should do..pls me...

is sef enabled?





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