Problem with Indesign, dll hell?


i have problem new install of cs4. problem occurs 1 out of 3 users on 3 different computers.

when deleting windows userprofile problem persists.

thwe computer, hp xw has 3gb ram (tested memtest, good) windows xp sp3, x32 de

 

problem description:

all applications indesign start normally. when user problem starts indesign, applications hangs @ "loading panels" (in german "bedienfelder laden"). in eventlog says problem msvcr80.dll.

 

what tried (to no avail),

memtest

update xp

reinstall cs4 (uninstall cleanscript)

update video driver

uninstall visual ++ runtime library , reinstall them.

delete windows userprofile

made user local admin , domain admin

oh yeah, tried adobe support, sucks, don't bother looking it.

 

running procmon, gave me idea problem:

c:\windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989

 

i don't know else try, anybody?

 

adobe "support":

the thing adobe did tell me install fresh , run cleanscript.

when didn't work, had send logs. (sadly can upload jpg , pdf files renamed them)

today received update adobe not support network settings?! case closed..

 

i dissappointed in way adobe handles case. can complain?!

well don't complain here because user user forum.  , ask question in indesign forum, you'll have better luck there getting answer.  have quick search first, this list might help?



More discussions in Creative Suites Windows


adobe

Comments

Popular posts from this blog

How to decompile jsxbin to jsx

Gavik Photoslide GK2: Not able to upload photos - Joomla! Forum - community, help and support

Phoca Guestbook logger registret bruger af - Joomla! Forum - community, help and support