Completely erased my entire file when trying to convert

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i tried convert .rtf file morning, looked working when tried view file blank. went , tried open file in wordpad , completly blank. i'm kinda ticked off this. there way file back? it's there... it's blank. agriviated.

hello there,

 

i'm sorry hear you're having trouble. unfortunately, i'm not sure understand process was: acrobat.com not change content of file during conversion pdf, , not think conversion server capable of deleting content. if wouldn't mind giving more detailed account of process went through convert .rtf file pdf, can figure out went wrong. said, acrobat.com not have erased material, there may else going on. thank patience!

 

kind regards,

rebecca



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