Got that 1402 installation error and suggested fixes don't work

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the college teach demands download reader 9.0 see training manuals. when installing got message "error 1402. not open key hkey_local_machine\software\microsoft\windows\currentversion\run\optionalcomponent\imail" . verify have sufficient access key, or contact support personnel.

 

the adobe guide suggested make sure prior versions of reader have been uninstalled. have.

 

the guide suggested using registry editor change permissions. 1 on computer , administrator. changing permissions of level above (the optionalcomponent) produced error message "registry editor cound not set owner on key selected, or of subkeys." error appeared again when tried next higher level.

 

i tried setting permissions @ imail level, using "administrators (mainmachine\administrators)" set optionalcomponent level. time said not find name , invalid.

 

what's next?

try solution in post

http://forums.adobe.com/message/3084850#3084850


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