CS5 Crashes

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dreamweaver cs5 continues crash when open it, in spite of attempts @ dealing 8k bug , corrupt file cache.  don't think either of these problem.  uninstalled , reinstalled no avail.  want work!!  installed updates/hot fixes (windows xp).  please-other suggestions?  (i not computer novice, not super techie-i need layman's directions.)

is error message coming windows or dreamweaver?

can assume using xp sp3 , administrator on computer?

if receive specific message, can post error says?

 

also when re-installed, did use clean tool?

 

adobe - adobe cs5 clean tool



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