CP4 resume/bookmarking not working--why???

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when close out of captivate project, go resume it, re-starts project @ beginning, no matter try resume.  project end action set 'close' , 'never send resume data' un-checked.  shouldn't allow course run, , when user closes out anywhere in project, allow them come same place?  there else needs set resume/bookmarking work?  or 'close' end action causing issue?



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