License delivered, screen stays black.

i've compiled sample player, have 'working' license server , packaging looks working well, playing scrambled content goes wrong.

 

1.       if using policy made createpolicywithoutputprotection, “nodigitalprotectionavail” error message in client, tomcat says :

a.       2010-08-16 15:24:36.0300 info http-8080-1 com.adobe.flashaccess.refimpl.web.refimpllicensereqhandler.requests . response: license id:{30ba0f80-f885-3cbf-8546-1ab339e81834} policy id:{44fae9d2-3170-3797-b290-93665f8c398f} root license id:{null} license start date:{null} license end date:{null} license license caching end date:{null} license type:{leaf}

2.       if using normal policy authentication, player stays black, returns following , server throws policyevaluationexception: (error code: 306): authentication required.  fails @ : licensereq.generatelicense(desiredlicensetype); type leaf.

 

          3. strange documention referrers tenant-configuration setup, while application still seems use oldfashioned flashaccess-refimpl.properties

 

thanks,

 

maarten

hi maarten,

 

1. if using policy contains output protection, please ensure using windows vista or higher os.  osx , linux os's not expose mechanisms enable output protection, content packaged restriction fail play on os's external monitor.  if using windows machine, please make sure external monitor using hdcp compliant, , cable compliant.  test can run verify output protection working use laptop (or other device internal screen) play content.  laptop screen isn't considered "external screen", content output protection turned on should still play.

 

 

2. if use policy authentication turned on, video player must first authenticate license server before acquiring license.  haven't authenticated yet, why you're seeing error.  authentication can done via drmmanager.authenticate() method.  can find coding sample referring "sample video players" directory on flash access dvd (or electronic copy, if acquired flash access via esd).  of particular interest "testvideocontrol_wi.mxml" file - take @ method "loadvoucherfr()" sample code.

 

 

3. there 2 server implementations ship flash access.

a. flash access server protected streaming

b. flash access reference implementation

 

solution "a" ready-to-deploy servlet has minimal functionality , geared towards http protected streaming use case.  no source code included.

 

solution "b" complete reference implementation capabilities of flash access sdk.  source code included customer build , deploy own server solution.

 

* reading section of documentation describes "protected streaming" servlet, utilizes concept of "tenants".  in section 9 of our documentation (http://help.adobe.com/en_us/flashaccess/2.0/protecting_content.pdf), you'll see section "license server , watched folder packager", describes reference implementation (the server seem using).

 

 

cheers,

/eric.

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